1. Introduction
Welcome to Almasola (hereafter referred to as “Company,” “we,” or “us”). By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not use our services. These Terms constitute a legally binding agreement between you (“Customer” or “User”) and the Company.
2. Scope of Services
The Company specializes in renewable energy solutions, including but not limited to solar panel installation, wind energy systems, energy consulting, and related services. The specifics of the services will be detailed in separate service agreements signed with the Customer.
3. Eligibility
To use our services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction.
- Have the authority to enter into a legally binding agreement.
- Provide accurate and complete information when requested.
By using our services, you confirm that you meet these eligibility criteria.
4. User Obligations
You agree to:
- Use our services for lawful purposes only.
- Provide accurate information as required during registration, purchase, or consultation.
- Comply with all applicable laws, regulations, and codes.
- Ensure that your property complies with the necessary structural, electrical, and other standards required for the installation of renewable energy systems.
5. Service Agreements
Specific terms and conditions for individual projects or services will be outlined in a separate written agreement (“Service Agreement”). In case of a conflict between these Terms and a Service Agreement, the Service Agreement shall prevail.
6. Payment Terms
- Pricing: All prices are provided in advance and are subject to change with prior notice.
- Invoices: Invoices are issued based on agreed-upon terms in the Service Agreement.
- Payment Methods: Accepted payment methods include bank transfers, credit cards, and other specified methods.
- Late Payments: Late payments may incur penalties as specified in the Service Agreement or as permitted by applicable law.
7. Cancellations and Refunds
- Customer-Initiated Cancellations: Customers may cancel a service by providing written notice. Cancellation fees may apply as detailed in the Service Agreement.
- Company-Initiated Cancellations: The Company reserves the right to cancel services due to unforeseen circumstances or Customer’s breach of these Terms. Refund policies for such cases will be detailed in the Service Agreement.
- Refunds: Refund eligibility is subject to the terms specified in the Service Agreement.
8. Intellectual Property
- All intellectual property rights, including trademarks, copyrights, and patents, related to our products and services, are owned or licensed by the Company.
- You may not use, copy, reproduce, or distribute any intellectual property from the Company without explicit written consent.
- Any suggestions, ideas, or feedback provided by you regarding our services may be used by the Company without compensation.
9. Warranty and Liability
- Service Warranty: The Company provides warranties as specified in the Service Agreement. Warranty coverage is subject to compliance with maintenance and usage guidelines.
- No Guarantees: While the Company strives to provide efficient and reliable services, we do not guarantee specific outcomes, including energy savings or performance improvements.
- Limitation of Liability: To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services.
- Force Majeure: The Company shall not be held liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, or governmental restrictions.
10. Customer Data and Privacy
- Data Collection: We collect, use, and store your personal data in accordance with our Privacy Policy.
- Confidentiality: Any confidential information shared by the Customer will be safeguarded as outlined in the Service Agreement.
- Data Sharing: We may share data with third parties only as necessary to provide our services or as required by law.
11. Site Access and Use
- Permitted Use: You may access our website and services for personal or business use only.
- Prohibited Activities: You agree not to:
- Misuse or disrupt the functionality of our website or services.
- Engage in unauthorized access, hacking, or data extraction.
- Use our services for any illegal or unauthorized purpose.
- Monitoring and Enforcement: The Company reserves the right to monitor usage and enforce compliance with these Terms.
12. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, employees, and agents from and against any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of our services.
13. Termination
- Termination by Customer: You may terminate your use of our services at any time, subject to the terms of the Service Agreement.
- Termination by Company: The Company reserves the right to suspend or terminate your access to our services for violations of these Terms or other applicable agreements.
- Effect of Termination: Upon termination, all outstanding payments will become due immediately, and your access to our services will be revoked.
14. Amendments
The Company reserves the right to modify these Terms at any time. Customers will be notified of significant changes via email or through our website. Continued use of our services after modifications constitutes acceptance of the updated Terms.
15. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by the laws of Nigeria.
- Dispute Resolution: Any disputes arising from these Terms shall be resolved through mediation or arbitration, as agreed upon by both parties. In the absence of agreement, disputes will be resolved in the competent courts of [Your Jurisdiction].
16. Third-Party Services
Our services may include links to or integrations with third-party products or services. We are not responsible for the terms, conditions, or policies of these third parties.
17. Entire Agreement
These Terms, along with the Service Agreement and Privacy Policy, constitute the entire agreement between you and the Company concerning your use of our services. They supersede any prior agreements, communications, or understandings.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Contact Information
For questions, concerns, or feedback regarding these Terms, please contact us at:
Almasola
Email: info@almasola.com
Phone: +234 803 883 7021
Address: Block A fiat Mega plaza electric mkt, Anambra, Nigeria
Effective Date: 13/01/2025